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Santa's Village Azoosment Park
601 Dundee Ave. • East Dundee IL • 60118
Just North of I-90 at the corner of
Rt.25 & Rt.72
847.426.6751
 
 
 

Guest Services Information


The Azoosment Park at Santa’s Village is dedicated to providing a safe, affordable, family friendly environment, that creates memories and nostalgia to span generations of memories .We are committed to treating our guests as individuals and are pleased to accompany our guests on their adventures in learning and entertainment.

Guest Services Kiosk
Our Guest Services Kiosk is located across from Santa’s House on the main pathway next to Kringle’s Convoy ride. The Kiosk is helpful in answering your questions, providing directions and offers essentials you may have forgotten at home such as cameras, batteries, sun screen, rain ponchos, baby wipes, and more for purchase.

Wheelchairs
We want to safely accommodate to the needs of every guest. Wheelchairs are available for rental on a first come first serve basis at our Exit Gift Shop located near the main entrance and exit gates.   The rental fee is $10 day with a valid photo ID to secure your rental.

Wagon Rental
Wagons are available for rental on a first come first serve basis at the Guest Services Kiosk the rental fee is $7 a day with a valid photo ID to secure your rental.

First Aid
The First Aid and Lost Child Station is located at the front of the park next to Tinselbella’s.  A licensed Medical Technician is on duty at all times during regular park operating hours. Should you require First Aid assistance, please see any park employee.

Lost Child
We suggest that at the beginning of your visit, you select a place within the park to meet if your group becomes separated. If a child is separated from you or your group, ask any employee for immediate assistance. Children appearing to be lost will be taken to the First Aid, Lost Child Station.

Restrooms
There are two restroom locations within the park. The main restroom facility is located inside the Parakeet Paradise building located across from Game Alley and Santa’s Tree House Slide. There is a separate Mother’s Room and diaper changing table in this building only. A second restroom location is located in Jed’s Country Grove adjacent to the Fire Truck ride.

Lost & Found
Please secure all loose articles before riding any rides. All found items are held at the lost and found located inside the First Aid/ Lost Child Station. Please notify lost and found if you are missing an item. Ride operators and attendants are not responsible for articles left by guests at the ride stations. Santa’s Village Azoosment Park nor its employees assume responsibility for the loss of or damage to personal property.

Food & Drink
A variety of food and beverages are available for purchase throughout the park.  Commercially prepared food, glass containers and outside alcohol are not permitted inside the park.
Coolers not exceeding 18 x 12 x 12 size requirements are allowed.

Severe Weather
Since every guest may have a different tolerance to various weather conditions, rain checks will be issued only in the case that Santa’s Village Azoosment Park must close due to inclement weather.

Forms of Payment
We accept cash, major credit/debit cards and Santa’s Village Azoosment Park Gift Cards.

Park Re-entry
If you wish to leave the park and re-enter on the same day, please be sure to have your wristband on to display to an entrance attendant for re-entry.

For your safety
Alcohol, weapons of any type, laser pointers, radios and/or sound emitting electronic devices, and skate shoes (Heely’s) are not permitted in the park. Locker storage is available near the entrance under the stairs across from the First Aid/ Lost Child Station. Guests will be required to follow all regulations established by Santa’s Village Azoosment Park, the State of Illinois, County of Kane and Village of East Dundee, Illinois. Riders may be restricted on certain rides because of height, weight, or health limitations or guidelines.

 

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