Park Policies


General admission (ages 3 and older) is $24.75 per person plus tax. For more information on tickets please see our Pricing. Save time & money by buying your admission tickets in advance online.

Carry In Items / Food & Beverage

You may bring in your own prepared food in a cooler not exceeding 18” X 12” X 12”, commercially prepared food from fast food or restaurants not permitted. Additionally, coolers with/on wheels, large coolers*, grills, glass containers and outside alcohol are not allowed in the park or on premises.

Dress code

Shirts and shoes are required throughout your entire visit at the park. No “Rollies” or “Wheelies” style shoes, wheels must be retracted or removed while in the park. No clothing or body art which Santa’s Village determines to be rude, vulgar, or contains inflammatory language or graphics. Failure to follow park rules will be subject to ejection from the park.


By entering the park, guests grant Santa’s Village the right to film, record, video, or photograph on park property for any reason without payment or consideration. When professional photo shoots are being conducted as a courtesy we will post information in park and make in park audio announcements. Keep in mind during this time some rides and attractions may be shut down for a limited amount of time and a sign will be posted. No commercial photography is permitted without prior authorization from the marketing and public relations department. No cameras (video, still, cell phones, smart phones, selfie sticks, etc) are permitted at any time on any ride.

Ride Restrictions

Illinois State Law and ride manufactures regulate accessibility. Restrictions are based on height and size requirements as well as health guidelines. Please follow the posted rules and instructions provided by the ride attendant and automated announcements. Every ride has its own specific restrictions.


Alcohol, weapons of any type, laser pointers, radios and/or sound emitting electronic devices, and skate shoes (Heely’s) are not permitted in the park. Locker storage is available near the entrance under the stairs across from the First Aid/ Lost Child Station. Guests will be required to follow all regulations established by Santa’s Village, the State of Illinois, County of Kane and Village of East Dundee, Illinois. Riders may be restricted on certain rides because of height, weight, or health limitations or guidelines.

Smoking Policy

For the health and safety of our guests we are a smoke free park, including e-cigarettes, smoking is only permitted in designated smoking areas. Smoking is strictly prohibited in all other areas of the park.

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