COVID-19 NOTICE: We are committed to providing a safe experience. Read more

Coronavirus Update

Effective 4-29-2020

Dear Valued Guests:

With Governor Pritzker’s extension of the Illinois stay-at-home order through May 30, Santa’s Village is now set to open on June 15. We are carefully monitoring the current health situation and will continue to follow recommendations on how to open our business, along with any changes that need to be made to adhere to proper guidelines.

When we welcome you back to the park, the health and safety of our guests and employees will be and always has been our highest priority. In the wake of the COVID-19 pandemic, we will be implementing preventive measures in line with the recommendations of government officials and the Centers for Disease Control and Prevention (CDC).

We greatly appreciate all our 2020 Season Pass Holders and your loyalty to our family-run business. Due to the impact on our operating schedule, all season passes purchased for the 2020 season will now be extended until June 30th, 2021. This will be automatically added to your pass and will require no work on your end.

Open communication with our community and Season Pass Holders is very important to us and we are committed to keeping you informed throughout this process.

We are excited to debut our newest ride, “The Blizzard”, along with our two new 300-foot-long body slides at Santa Springs water park and know you will have a great time.

We look forward to creating fun family memories with you at Santa’s Village this summer.

Sincerely,

Jason, Amy, Ty and Kaylee Sierpien along with the Santa’s Village Family

 

Effective 4-3-2020

Dear Valued Guests:

Your health, safety and well-being while visiting Santa’s Village is and has always been our top priority. As a result, we have decided to postpone the season opening of Santa’s Village due to the current COVID-19 health concerns in Illinois and around the country. Santa’s Village will now open for the 2020 season on May 23rd. We believe that this decision is in the best interest of our guests, employees and the community. As we work to open Santa’s Village this spring, we will continue to implement preventative measures in line with the recommendations of government and health professionals.

While we will not be extending the 2020 season, all pass holders will be provided with more value-added benefits to their passes. These additional benefits will be announced prior to when the park opens to the public.

We will continue to monitor this fluid situation and will provide updates as they occur. We appreciate your loyalty to Santa’s Village and look forward to a summer filled with fun family memories.

Sincerely,

Your Santa’s Village Family

 

Effective 3-13-2020

Dear Valued Guests:

The health and safety of Santa’s Village guests and employees is the park’s highest priority. With COVID-19, commonly known as novel coronavirus 2019, becoming a more widespread concern, Santa’s Village will implement preventive measures in line with the recommendations of the Centers for Disease Control and Prevention (CDC).

At this time, Santa’s Village is scheduled to open for the 2020 season on May 2nd. We are not offering any refunds for season passes or tickets for the upcoming season as we still plan to open. We are taking additional steps to remain proactive in enhancing our existing cleaning and sanitation procedures. Our enhanced health and safety protocols will include:

  • The placement of extra hand sanitation stations throughout the park so guests can easily and frequently sanitize their hands and family members’ hands
  • Additional training for staff members on proper handwashing and common area cleaning, with ongoing reinforcement on a regular basis
  • Increase signage in park restrooms encouraging frequent hand washing and noting best practices
  • Defined cycles for frequent cleaning and disinfection of common areas
  • Additional end-of-day sanitation procedures for restrooms, kitchens, and other facilities
  • Increased frequency in cleaning of ride cars, handlebars and queues
  • Communicating with staff members about illness prevention and staying home when sick

We are carefully monitoring this fluid situation and will continue to stay in contact with and follow the recommendations of appropriate government officials and health experts. Please visit our website for additional updates as they occur.

Sincerely,

Your Santa’s Village Family

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